At Lulu + Belle our returns policy is a refund or exchange when you return your item within 14 days of receiving it. To return an item please contact us first, and then ship the item back in the original packaging, keeping your proof of postage.
- Jewellery that is personalised for you with initials or any other stamping is non-returnable and non-refundable.
- There is no exchange on earrings for hygiene reasons.
This does not affect your statutory rights.
- If you have an issue with a breakage please contact us we will deal with it directly.
- If you lose a single earring, please note that we will be able to sell individual earrings as replacements, if the style is still available.